Privacy policy

PRIVACY POLICY

1. Introduction

Welcome to Diversco Services ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you make a purchase or interact with us. If you have any questions, please contact us at hamidbencheikhbero@gmail.com.

2. Information We Collect

When you place an order or contact us, we may collect the following information:

  • Full name and mailing address
  • Email address
  • Phone number
  • Payment information (processed securely through our payment provider — we do not store card details)
  • Order history and transaction records
  • Communications you send us

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your questions and customer service requests
  • Comply with applicable legal obligations
  • Improve our service and customer experience

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Sharing Your Information

We may share your information with trusted third parties only as necessary to operate our business, including:

  • Shipping carriers and logistics providers to deliver your orders
  • Payment processors to handle transactions securely
  • Legal or regulatory authorities when required by law

All third parties are required to handle your data responsibly and only for the stated purpose.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining records for legal, accounting, and dispute resolution purposes. You may request deletion of your data at any time, subject to applicable legal requirements.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at hamidbencheikhbero@gmail.com.

7. Cookies and Tracking

If you interact with us through a website or online storefront, we or our platform provider may use cookies or similar tracking technologies to improve your browsing experience. You may disable cookies through your browser settings, though this may affect certain features.

8. Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can delete it promptly.

10. Returns and Refunds

We offer a 30-day return policy. When you initiate a return, we may use your contact and order information to process the request. Please refer to our Return Policy for full details.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with a new "Last Updated" date at the top. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Diversco Services 1859 Dacusville Hwy, Easley, SC 29640, United States Email: hamidbencheikhbero@gmail.com Phone: +1 657 876 2624